Contact information

Contact Information

Customer Support

At Weston Ridge, we are committed to providing efficient and professional customer support. If you have any questions regarding your order, products, policies, or general enquiries, please contact us using the information below.

Contact Details

Email: support@westonridgeco.com

We aim to respond to all enquiries within 24–48 business hours.

Support Topics

You may contact us regarding:

  • Order status and tracking

  • Returns and refunds

  • Shipping enquiries

  • Product information

  • Payment issues

  • Privacy-related requests

  • General customer support

Business Hours

Customer support is available during the following hours:

Monday to Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

Response times may be extended during holidays, weekends, or periods of high demand.

Additional Information

To help us assist you more efficiently, please include the following when contacting support:

  • Your full name

  • Order number (if applicable)

  • A detailed description of your enquiry

We appreciate your patience and thank you for choosing Weston Ridge.