Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during periods of high demand, holidays, or promotional events.

Shipping Methods

Weston Ridge works with trusted shipping partners to deliver orders safely and efficiently.

Available shipping methods and delivery estimates will be displayed at checkout based on the customer’s location.

Estimated Delivery Times

Estimated delivery times may vary depending on destination and carrier.

Typical delivery estimates:

  • Domestic orders: 3–10 business days

  • International orders: 7–21 business days

Please note that these are estimates only and not guaranteed delivery dates.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email where available.

Tracking updates may take several days to appear depending on the shipping carrier.

International Shipping

We may offer international shipping to selected countries.

Customers are responsible for:

  • Import duties

  • Customs fees

  • Local taxes

  • Any additional charges imposed by local authorities

Weston Ridge is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping details are accurate at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us at support@westonridgeco.com.

While we will assist in resolving shipping issues, we are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

Contact Information

For shipping-related questions, contact:

Email: support@westonridgeco.com