Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may be extended during periods of high demand, holidays, or promotional events.
Shipping Methods
Weston Ridge works with trusted shipping partners to deliver orders safely and efficiently.
Available shipping methods and delivery estimates will be displayed at checkout based on the customer’s location.
Estimated Delivery Times
Estimated delivery times may vary depending on destination and carrier.
Typical delivery estimates:
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Domestic orders: 3–10 business days
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International orders: 7–21 business days
Please note that these are estimates only and not guaranteed delivery dates.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email where available.
Tracking updates may take several days to appear depending on the shipping carrier.
International Shipping
We may offer international shipping to selected countries.
Customers are responsible for:
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Import duties
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Customs fees
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Local taxes
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Any additional charges imposed by local authorities
Weston Ridge is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for ensuring that shipping details are accurate at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us at support@westonridgeco.com.
While we will assist in resolving shipping issues, we are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Contact Information
For shipping-related questions, contact:
Email: support@westonridgeco.com